Orion DGS Dangerous Goods Solutions

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Below is the corrected, professionally formatted version of your privacy notice with fixed grammar, syntax, punctuation, and structural flow.
At Orion DGS, we value your privacy and take our GDPR responsibilities seriously. We have always been, and will remain, committed to handling your personal data honestly, ethically, with integrity, and in accordance with applicable laws.
Please see how we meet GDPR requirements below.

Privacy Summary

Orion DGS Limited is committed to protecting your personal information by processing it responsibly and safeguarding it using appropriate technical, administrative, and physical security measures.
This privacy notice explains what information we gather about you, how we use that information, and with whom we share it. It also sets out your rights and whom you can contact for further information or queries. This notice applies to both current and former clients.
Information About You Which We Process
We may collect information about you that you provide to us through our website, social media platforms, online systems, or standard order processing and financial systems.
This information may include your name and contact details. We do not collect gender, age, or date of birth information through any of our standard processes. Through our course booking applications, we may collect “special categories” of personal data, such as dietary or mobility requirements.
How We Use Information About You
We collect and process information about you and/or your business to enable us to provide our services, share relevant information that may interest you, and fulfill our legal or regulatory obligations.
Where we send you newsletters or direct emails containing information that may interest you, you have the right to unsubscribe at any time by following the instructions in our communications.
Sharing and Transferring Your Information
Your data is not shared with third parties, except where required to comply with a legal obligation. We engage third-party service providers, agents, and associated organizations to perform contracted services on our behalf. We only disclose personal information necessary to deliver the service, and we maintain data processing contracts with these third parties to ensure your data remains secure under appropriate technical and organizational measures.
If you have questions or comments regarding privacy issues or wish to exercise your rights, please write to:
Data Protection Officer, Orion DGS, Ballincollig, Cork, Republic of Ireland
Email: dataprotection@oriondgs.com

Privacy Notice

In this notice:
“Data Protection Legislation” means the EU General Data Protection Regulation (GDPR) 2016/679, together with all other applicable laws relating to privacy or data protection.

01. Who This Privacy Notice Applies to and What It Covers

This privacy notice applies to Orion DGS Limited and the entities we own or control, with offices located at:
  • Ballincollig, Cork, Republic of Ireland.
We are committed to protecting your personal data and processing your information openly and transparently. This privacy notice sets out how we collect, process, store, and protect information about you when:
  • Providing services to you or our clients;
  • You use “our Website” or engage with our social media platforms; or
  • Performing any other activities that form part of our business operations.
When we refer to “our Website” or “this Website,” we mean the specific web pages at oriondgs.com. In this notice, your information is referred to as “personal data.” The terms “processing,” “collecting,” “protecting,” and “storing” are collectively referred to as “processing” such personal data.

02. What Information we collect

We may collect information you provide to us through our website, social media platforms, online systems, or standard order processing and financial systems. This information may include your name and contact details. We do not gather gender, age, or date of birth information through any of our regular processes.
Through our course booking application forms, we may process “special categories” of personal data, such as dietary or mobility requirements.
If you pay via credit card, we process this financial information solely to complete the transaction. We do not record, store, or keep credit card details on file; all credit card details are destroyed immediately after processing, and we retain no personal transaction details longer than necessary.
In the course of providing services, conducting due diligence, or communicating with you regarding potential services, we may collect personal data to comply with statutory audit procedures required by international legislation.
Data We May Collect:
  • General Details: Name, contact details (including email address and mobile phone number), business address, credit terms, qualifications (course-related only), dietary requirements (course-related only), and business history with us.
  • Professional Details: Employment and education details (e.g., your organization, job title, and educational background).
  • Digital Activity: Postings on any blogs, forums, wikis, or social media applications and services we provide.
  • Technical Data: IP address, browser type, language, and access times.
  • Administrative Data: Complaint details.
Sensitive / Special Categories of Personal Data:
The personal data we collect may include sensitive categories, such as:
  • Dietary requirements (e.g., to provide appropriate refreshments during training courses).
  • Health information (e.g., to make reasonable accommodations at our premises or training events).
Note: If you fail to provide this information or object to us processing it, we may be prevented from carrying out your instructions or continuing to provide some or all of our services.

03. Information Provided by or About Third Parties

Where personal data about you is provided to us by a client or another third party, we take steps to ensure that the third party has complied with applicable data protection laws. This includes ensuring they have obtained any necessary consent to share your information (such as professional qualifications required for dangerous goods training services).

04. How We Use Information About You

We collect and process information about you and/or your business to:
  • Provide our products and services.
  • Seek your views or comments on our services through evaluation questionnaires.
  • Notify you of changes to our services.
  • Send you communications regarding dangerous goods compliance that may interest you.
  • Fulfill our legal or regulatory obligations.
Examples of Business Processing Activities:
  • Service Delivery & Due Diligence: We use personal data to conduct due diligence and verify that your qualifications and mandatory training are current.
  • Business Operations & Legal Compliance: We process data to comply with applicable legal, regulatory, or professional requirements, respond to requests from competent authorities, manage recruitment and business development (e.g., client testimonials used with explicit permission), and protect our legal rights.
  • Website Services: We use data collected via our website to offer site features, respond to inquiries, process training application forms, and manage e-learning platforms.

05. The Legal Grounds We Use for Processing Personal Data

We rely on one or more of the following lawful grounds to process your personal data:
  • Consent: You have explicitly agreed to us processing your information for a specific purpose.
  • Contractual Necessity: Processing is necessary to perform a contract with you or take steps to enter into one.
  • Legal Obligation: Processing is required to comply with statutory legal obligations (e.g., tax record-keeping or responding to public bodies/law enforcement).
  • Legitimate Interests: Processing is necessary for our legitimate business interests, which include:
    • Providing services and managing client engagements effectively.
    • Preventing fraud and protecting our business interests.
    • Investigating complaints.
    • Evaluating, developing, and improving our products and services.
    • Keeping you or our clients informed about relevant products and services (unless you have opted out).
Processing Special Categories of Data:
To the extent that we process special categories of data, we do so under one of the following legal bases:
  1. You have given explicit consent.
  2. Processing is required by law to meet “Know Your Client” (KYC), Anti-Money Laundering (AML), or other statutory obligations.
  3. Processing is necessary under employment, social security, or social protection law.
  4. Processing is necessary to establish, exercise, or defend legal claims.
  5. You have made the data manifestly public.
Note: Withdrawing consent may not automatically halt processing if another valid legal basis applies.

06. Sharing Your Personal Data

We may disclose your personal data to the following recipients for the reasons described above:
  • Competent regulatory bodies, courts, and enforcement authorities.
  • Entities in jurisdictions outside the EEA where necessary to fulfill contractual duties.
  • Your employer.
  • Credit reference agencies, fraud prevention bodies, and relevant third-party service providers.
Social Media Notice: Information posted to public social media features can be viewed and collected by other users. We cannot control third-party actions or guarantee that contributions will be processed in accordance with this privacy notice.

07. Transferring Your Personal Data Outside Ireland

We only transfer data outside Ireland or the European Economic Area (EEA) when required by competent authority investigations or to facilitate our legitimate business operations (e.g., when contractors or personnel delivering services are based outside the EEA).

08. Protection of Your Personal Data

We employ physical, electronic, and managerial security measures to keep your data secure, accurate, and up to date, including:
  • Staff data protection training.
  • Administrative and technical access controls.
  • Firewalls, encryption, and anti-virus software.
  • Physical access security (e.g., keycode controls at our premises).
Note: While we maintain robust security measures, data transmission over the internet (including email) cannot be guaranteed as 100% secure.

09. Retention of Your Information

We retain your personal data only as long as necessary to fulfill the original purpose, comply with legal obligations, or satisfy regulatory requirements. We regularly review our files to ensure data accuracy and necessity.
Data is retained for the longest of the following periods:
  • The duration necessary for the relevant service or activity.
  • Any statutory retention period required by law.
  • The statutory limitation period during which legal claims or investigations could arise.

10. Your Rights

Under Data Protection Legislation, you have the following rights regarding your personal data:
  • Right to be Informed: The right to clear information about how we collect and use your data.
  • Right of Access: The right to request copies of your personal data. Written requests can be sent to our Data Protection Officer at dataprotection@oriondgs.com. We aim to respond within one month.
  • Right to Rectification: The right to correct inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): The right to request data deletion in specific circumstances.
  • Right to Restrict Processing: The right to limit how we process your data.
  • Right to Data Portability: The right to request the transfer of your data to another organization.
  • Right to Object: The right to object to data processing based on legitimate interests or direct marketing.
  • Automated Decision-Making: The right not to be subject to decisions based solely on automated processing or profiling.
Direct Marketing:
You may opt out of direct marketing communications (via email, phone, or post) at any time by following the unsubscribe instructions in our messages or contacting us directly.

11. Right to Complain

If you wish to exercise your rights, ask questions, or lodge a complaint about how your data is handled, please contact us at:
  • Email: dataprotection@oriondgs.com
  • Post: Data Protection Officer, Orion DGS Limited, Ballincollig, Cork, Republic of Ireland

12. Changes to This Privacy Notice

We may update this privacy notice periodically. Any changes will be indicated by an updated revision date at the top of this page. We encourage you to review this page regularly to stay informed.